Single Service Centre

Buyer: Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency

Deadline

Not available — this notice may describe a possible future opportunity.

Region

Not specified

Value

£176,500,000

Type

AwardUpdate,contractUpdate

SME fit

—

Duration

—

Description

The UK Health Security Agency is seeking to establish a strategic contact centre capability to manage business as usual services or helplines and to respond to any public health emergency event, health incidents, or cross government surge and incident response service that are currently ongoing or arise in the future. RM6295 Outsourced Services lot 1 (Citizen Experience) was utilised.

Awarded to

Foundever GB Ltd £176,500,000 Capita Business Services Ltd £176,500,000

Quick actions

View original notice

Key details

CPV category: —
Procurement method: Award under framework
Published: 21 Aug 2026 13:42
VCSE suitable: —

Reference

OCID: ocds-h6vhtk-051a65
Notice ID: CCCS25A03
In our database since: 22 Aug 2026